Standard Delivery
We ship most orders
within 24 hours
Monday-Friday (not
including holidays). Delivery takes from 3-5 business days.
Typical delivery to Canada is 7-14 days. Canadian customers
are responsible for all local duties and taxes. No Overnight
or Next day delivery available to Canada.
For shipment to APO or FPO addresses please allow 14 business
days; sorry, Second Day and Next Day delivery are not available.
Purchase |
USA/Canada |
International |
$0-$25 |
$5.95 |
add
$15* ** |
$25.01-$50 |
$7.95 |
add
$16* ** |
$50.01-$99.99 |
$9.95 |
add
$18* ** |
$100-$149.99 |
$11.95 |
add
$20* ** |
$150.00+ |
$13.95 ** |
add
$25* ** |
2-business
day |
add
$12* |
not
available |
next
business day |
add
$20* |
not
available |
*to regular shipping
prices
** please note: International shipping cost shown is an estimate only, should your order exceed the posted amount you will be contacted by customer service for approval of new total prior to shipping your order.
We will ship your
package either
by USPS Priority
Mail, USPS First
Class Mail, or
UPS ground. If you would like your order
sooner, we offer
both Second Day and
Next Day UPS delivery options. They are described
below and may be
selected during online checkout.
U.S.
Second Business
Day Delivery
Orders
received Monday-Friday
before 12:00
PM ET (not including
holidays) will
be shipped the
same business
day. Orders received
after 12:00 PM
ET are scheduled
to ship the next
business day.*
All 2nd Day packages
are delivered
Monday-Friday
only (not including
holidays).
U.S. Next Business Day Delivery
Orders received
Monday-Friday
before 12:00 PM
ET (not including
holidays) will
be shipped the
same business day.
Orders received
after 12:00 PM
ET are scheduled
to ship the next
business day.*
All Next Day packages
are delivered Monday-Friday
only (not including
holidays).
Second
Day and Next Day
delivery are not
available to P.O.
Boxes. You must
provide a street
address.
Second
day and Next Day
delivery is not
available for orders
being shipped outside the U.S.
*Any backordered
items in your order
will be shipped
via ground service as soon as they become available.
Delivery to International Destinations (outside
the U.S. and Canada)
International
orders are shipped
via air mail and
are scheduled to
arrive within 7-14
days depending
on the destination.
Customers are responsible
for all duties
and taxes upon
receipt. For more
information please
contact your local
Customs agency.
Second Day and
Next Day delivery
are not available.
A Special Note for our International Customers:
Due to rising international shipping costs and delays, we ship only complete orders to destinations outside the U.S. The shipping rates in the table above are only estimates. Should your order cost more than the estimated amount, you will be contacted by customer service for your approval of the new total prior to shipping. We are unable to ship backordered items for our international customers. Should your order include an item that is backordered, that item will be removed from your order, and the remainder of the order will be processed and shipped. Availability information can be obtained at this website, contacting us via email at customerservice@motherwear.com or by calling Customer Service at 1-413-533-4385. We would be happy to substitute an available item to your order, assuming it has not yet shipped, or to process another order for you. If a second order is processed, you are responsible for shipping costs on that order.
If you have any questions concerning our
shipping policies,
please call Customer Service at 1-800-950-2500
(or 1-413-533-4385),
Monday-Friday 9:00 AM to 5:00 PM ET., or send us an e-mail at
customerservice@motherwear.com. |
|
telephone:
1-800-950-2500
1-413-533-4385
Monday-Friday 9:00
AM to 5:00 PM ET.
fax:
1-413-532-4058
mail:
Motherwear
International,
Inc.
110 Lyman Street
Suite
L 109
Holyoke, MA
01040 USA
email:
customerservice
@motherwear.com
|